Privacy Policy

At OmmexNova, we are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We may collect and process the following personal data about you:

  • Contact Information: Name, address, email address, and phone number.
  • Account Information: Username, password, and other details related to account security.
  • Payment Information: Credit/debit card details and other financial information.
  • Transaction Information: Details of your purchases and the fulfillment of your orders.
  • Technical Data: IP address, browser type and version, time zone settings, browser plug-in types and versions, operating system, and platform.
  • Information About Your Visit: Referring URL, clickstream data through our site, products you have viewed or searched for, page response times, download errors, visit duration on certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to exit the page.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process your orders and manage product delivery.
  • To manage your account and provide customer support.
  • To improve our website and ensure that content is presented in the most effective way for you and your device.
  • To send marketing communications when you have consented to receive them.
  • To comply with our legal obligations and protect our rights and those of our customers.

3. Disclosure of Your Information

We will not share your personal information with third parties, except in the following circumstances:

  • Service Providers: Who help us operate our business, such as payment processing and shipping services.
  • Legal Obligations: If we are required to disclose or share your personal data to comply with any legal obligation, or to protect the rights, property, or safety of OmmexNova, our customers, or others.
  • With your consent: In any other case, we will share your information with third parties when we have your consent to do so.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or damage. However, please note that the transmission of information over the internet is not entirely secure, and we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.

5. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct any incorrect or incomplete data.
  • Deletion: You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
  • Restriction: You can request that we restrict the processing of your data in certain circumstances.
  • Portability: You can request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to have it transmitted to another controller.
  • Objection: You can object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
  • Withdraw consent: Where the processing is based on your consent, you can withdraw your consent at any time.

To exercise these rights, you can contact us at info@ommexnova.com.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of complying with any legal, accounting, or reporting requirements.

7. Cookies

We use cookies and similar technologies to enhance your experience on our website. For more information on how we use cookies, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. We recommend that you periodically review this page to stay informed of any updates.

9. Contact

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Email: info@ommexnova.com